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Privacy Policy

 

Effective Date: 02/18/2026

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Terms and Conditions

Betty’s Windows & Power Wash LLC

Effective Date: 02/18/2026

Welcome to the website of Betty’s Windows & Power Wash LLC (“Company,” “we,” “our,” or “us”). By accessing this website or scheduling services with us, you agree to the following Terms and Conditions. Please read them carefully.

1. Services

Betty’s Windows & Power Wash LLC provides professional exterior cleaning services including but not limited to:

  • Window cleaning

  • Pressure washing

  • Soft washing

  • Solar panel cleaning

  • Gutter cleaning

  • Exterior building washing

Service details, pricing, and scope of work will be outlined in written estimates or service agreements.

All services are performed using professional equipment and industry-standard cleaning methods.

2. Estimates and Pricing

All estimates provided by the Company are based on the information available at the time of inspection or customer description.

Actual pricing may be adjusted if:

  • Property conditions differ from those described

  • Additional labor or equipment is required

  • Safety risks are discovered

  • Access limitations exist

Customers will be notified before any changes are made.

Estimates are typically valid for 30 days unless otherwise stated.

3. Payment Terms

Payment is due according to the terms outlined on the invoice.

Unless otherwise agreed:

  • Residential services: payment due upon completion

  • Commercial services: payment due within 7 days of invoice

Late payments may incur a 10% late fee for every 7-day period past due, unless prior arrangements are made with the Company.

The Company reserves the right to suspend future services for overdue accounts.

Accepted payment methods may include credit card, ACH transfer, check, or other approved methods.

4. Property Access

Customers are responsible for providing safe and reasonable access to the property.

Prior to service, customers agree to:

  • Unlock gates if necessary

  • Secure pets

  • Remove obstacles that block access to windows or service areas

  • Notify the Company of any known hazards

If access is restricted at the scheduled appointment time, the Company may charge a service fee or rescheduling fee.

5. Safety Conditions

The Company reserves the right to decline or stop work if conditions are deemed unsafe, including but not limited to:

  • Severe weather

  • Structural instability

  • Electrical hazards

  • Aggressive animals

  • Unsafe ladder conditions

Safety decisions are made at the discretion of the technician or supervisor on site.

6. Existing Property Conditions

The Company is not responsible for pre-existing damage to property including but not limited to:

  • Oxidized window frames

  • Failing seals in double pane windows

  • Scratched or damaged glass

  • Loose window frames

  • Poorly sealed fixtures or vents

  • Pre-existing paint or surface deterioration

Cleaning may reveal these existing issues.

7. Water Intrusion Disclaimer

Exterior cleaning services involve the use of water and cleaning solutions.

While we take reasonable precautions, Betty’s Windows & Power Wash LLC is not responsible for water intrusion caused by:

  • Improperly sealed windows

  • Structural defects

  • Faulty construction

  • Failing caulking or seals

Customers are responsible for ensuring their property is properly sealed and maintained.

8. Slip and Fall Safety

During service, wet surfaces may be present.

The Company will place safety cones or warning signage when appropriate. Customers and occupants agree to exercise caution in service areas.

Betty’s Windows & Power Wash LLC is not responsible for injuries resulting from failure to observe posted safety warnings.

9. Results Disclaimer

While we strive to provide excellent cleaning results, some stains or buildup may be permanent and cannot be fully removed, including:

  • Hard water staining

  • Oxidation

  • Mineral deposits

  • Etching or surface damage

Removal of these conditions may require restoration services beyond standard cleaning.

10. Scheduling and Cancellations

Customers may reschedule appointments with reasonable notice.

Cancellations made with less than 24 hours notice may be subject to a cancellation fee.

Weather conditions may require rescheduling. The Company will notify customers as soon as possible if weather affects service.

11. Satisfaction Guarantee

If a customer is dissatisfied with the quality of service, they must notify the Company within 48 hours of service completion.

We will make reasonable efforts to address concerns and may schedule a touch-up if necessary.

Refunds are issued only at the Company’s discretion.

12. Limitation of Liability

To the fullest extent permitted by law, Betty’s Windows & Power Wash LLC shall not be liable for:

  • Indirect or consequential damages

  • Loss of use of property

  • Pre-existing structural or material defects

Total liability, if any, shall not exceed the amount paid for the service performed.

13. Insurance

Betty’s Windows & Power Wash LLC carries general liability insurance. Proof of insurance can be provided upon request.

14. Intellectual Property

All content on this website, including logos, branding, images, and text, is the property of Betty’s Windows & Power Wash LLC and may not be reproduced without permission.

15. Governing Law

These Terms and Conditions shall be governed by the laws of the State of California.

Any disputes arising from services performed by Betty’s Windows & Power Wash LLC shall be handled within the jurisdiction of California courts.

16. Changes to Terms

The Company reserves the right to update these Terms and Conditions at any time.

Updated terms will be posted on this website with the effective date listed above.

Contact Information

Betty’s Windows & Power Wash LLC
Los Angeles County, California

Email: betty@bettyswindows.com
Phone: 805-270-3479
Website: www.bettyswindows.com

© 2026 by Betty's Windows™ LLC

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